Where to find the best tenders to bid for
It's no surprise that by far the highest volume of tender requests come from Local, State and Federal Government, and the best places to make sure you're alerted to upcoming tenders that could be just right for your business is to sign up to the various Government tenders websites.
As a tender writer, I'm often asked where to find appropriate tenders for different types of businesses. It's no surprise that by far the highest volume of tender requests come from Local, State and Federal Government, and the best places to make sure you're alerted to upcoming tenders that could be just right for your business is to sign up to the various Government tenders websites.
Once you create an account, you can set up alerts so you always get notified when a tender is published. Here are some of the sites you should be subscribing to:
Local Tender Opportunities
Many local councils use VendorPanel to publish their tender opportunities - simply register and you’ll start receiving tender opportunities that may interest you. Some Councils list their tenders on the Tenderlink website (www.tenderlink.com) but you'll need to access it from the council website, otherwise you'll end up on a user pays site. The easiest thing to do is search for "tenderlink" followed by your Council name and you should find the right link straight away. In the example below I searched tenderlink Parramatta:
Some councils don't use VendorPanel or the tenderlink portal, but if you search for tenders followed by your Council name, you'll hit the right spot.
NSW Tender Opportunities
NSW State Government tenders are published on the NSW eTendering site.
Victoria Tender Opportunities
State Government tender opportunities in Victoria are advertised on the Tenders VIC website.
ACT Tender Opportunities
Tender opportunities in ACT are published on the ACT Government Procurement and Capital Works website.
South Australia Tender Opportunities
State Government tender opportunities in South Australia are advertised on the SA Tenders & Contracts website.
Tasmania Tender Opportunities
State Government tender opportunities in Tasmania are published on the Tasmanian Government Tenders website.
Western Australia Tender Opportunities
The Tenders WA website is used by Western Australian government departments to advertise public requests. WA local councils can usually be found on the WALGA website
Northern Territory Tender Opportunities
In the Northern Territory, State tender opportunities are published on the NT.GOV.AU website. You may also be eligible for funding to help pay for the cost of preparing your tender response.
Queensland Tender Opportunities
While some local councils use tenderlink to advertise tender opportunities, others use the Local Government tender box - head over to lgtenderbox.com.au to view a list of opportunities and register. Brisbane City Council uses its own website to publish tenders. The Queensland Government also uses QTenders to advertise tenders.
Federal Tender Opportunities
You'll find most federal government tender opportunities on the Australian Government's procurement information system website. Head on over to Austender to register so you get free notification of business opportunities that match your selection criteria.
Get on with it!
What are you waiting for? There are loads of tender opportunities out their right now and some of them might be just right for you! When you find your tender, if you're not sure how where to start or how to go about compiling a compelling response, contact me for an obligation free chat today.
How to Make a Clean Sweep of Cleaning Contract Tenders
The cleaning market is heavily saturated and competition for lucrative contracts is fierce. So what can you do to give your business an edge? Is it possible to polish up your tender response so you can really make a clean sweep of it? Here's six tips that will help you improve your cleaning contract bid.
While nothing is certain in a competitive market, you can certainly take several actions to help your cleaning tenders stand out.
If you're in the cleaning business, you already know you're working in a highly competitive sector with tight margins and increasingly demanding customer requirements.
The market is heavily saturated, and competition for lucrative contracts is fierce. So, what can you do to give your business an edge? Can you polish up your tender response so you can really make a clean sweep of it?
Top Tips for Writing Cleaning Tender Bids
Tip One
Consider hiring a professional to work with you on your bid. Professional tender writers have loads of experience writing persuasive tenders, know the market, and know what to expect to complete a stand-out bid.
Tip Two
If you want to go down the DIY route, ensure your response is persuasive, clear and well-written. Get someone to check for grammatical correctness and readability. I also strongly recommend you confirm it's well formatted and visually attractive.
Tip Three
Tailor your tender response as much as possible. Bring out examples of previous work that align as much as possible with the requirements of the tender specification. Don't just cut and paste the same old generic content you've used for other tenders or on your website.
Generalisations won't cut it in a competitive marketplace. Ensure you understand the key selection criteria and tailor your response with those in mind.
Tip Four
Think about any value adds you can include in your cleaning contract tender or anything that can differentiate you from your competitors. Do you use environmentally friendly products when you clean?
Do you take extra steps to reduce noise or dust pollution? Can you clean the exteriors or windows at height? Can you differentiate with your response times or reporting?
Tip Five
Think about your competitors. How are they likely to respond? What are their strengths? How can you demonstrate that your abilities outmatch theirs? How will they price their bid? Price isn't everything, but it is an important aspect, so it's essential that your tender submission is in the same range, or you're unlikely to progress.
Tip Six
It's a competitive market, just like the government tenders. You're not going to win every cleaning tender that you bid for. But keep refining your responses, and most importantly, don't give up.
Plenty of tenders get advertised throughout the year, so make sure you're registered with the tender sites to find out about the ones that are relevant to you.
Wrapping Up
There you have it, my top tips to make a clean sweep of contract cleaning tenders! If you want to take part in this competitive industry and need help to start, give me a call at 0400 514579, email me at pauline@tenderwise.com.au or fill out this form. Let’s have a chat!
Government Tenders - Are They Worth All the Effort?
Government tenders can be hard work. Lots of hard work, and that takes lots of time. Most businesses I work with to write tender responses are really really great at what they do but when it comes time to submit a bid, suddenly it all becomes a bit too hard.
Government tenders can be hard work. Lots of hard work, and that takes lots of time. Most businesses I work with to write tenders are really, really great at what they do, but when it comes time to submit a bid, it suddenly becomes too hard.
Many businesses soldier on with a poorly written response to save on cost, only to find their bid unsuccessful because it didn't meet all the criteria. Let's face it — if you're going to produce a half-hearted tender response just so you can get something in, you can't expect to be seriously considered.
So the dilemma for many businesses often comes down to whether or not the reward is worth the effort and the cost — and regardless of whether you go it alone or hire a professional, you still need to put in some effort and, of course, pay the cost.
The Effort Required to Write a Great Tender Response
All tenders are different but there are usually common elements across all of them and these include:
Demonstrated Experience
It's not good enough to simply list some of the similar projects that you've worked on. It is your opportunity to really showcase your business and how well you match the tender requirements. If you're not going to put some effort into this, don't bother going any further.
OHS&E and Quality Management Systems
You can't just state that you comply with Health and Safety, Environmental, and Quality requirements. Most tender responses these days want to see a copy of your OHS&E and Quality Management Systems, and they'll want to know if it's ISO certified.
If you don't have this documentation, only go further once you do. Most tender writers should be able to write these documents for you. When I write these, I always state in the tender response that the documents are not ISO-certified but have been developed in accordance with ISO principles.
If you hire a tender writer, you won't need to put as much effort into your tender submissions response, but be warned — you'll still need to provide plenty of information to enable the bid to develop.
The Cost of Writing
So you have two options — do it yourself or hire a professional. If you do it yourself, you won't have many out-of-pocket expenses, but you'll need to find a fair bit of time to get the job done.
Since tenders vary quite a bit, how much time depends on how savvy you are when it comes to writing. But I'd spend around 30 - 50 hours on most tender responses I work on before I'm happy with the result.
You must allow more time than this if you're not a professional writer. If you don't have the time, don't respond or find someone to do it for you.
Speaking of which, a professional tender writer will probably cost you around $300 — $5000 to complete your response. But this figure should include all your supporting documentation, such as your OHS&E and Quality Management Plans. Expect this to be more if you also need individual processes documented to support the plans.
And there is a third option — that is to write your own tender response. But hire a professional ISO consultant to help you through the OHS&E and Quality process. If you're a small business, you can expect the ISO certification process to take 6 to 12 months.
Getting the documentation ready will set you back around $10,000 — $15,000, and the annual certification process will cost you another $3500 — $4500 (note that these are rough guides only; it's different for each business.
So, is a Government Tender Worth the Effort?
In my book, if you have the capability and capacity to meet the tender requirements, then yes. These figures are from the 2014/15 financial year):
69,236 Government contracts were awarded worth a staggering $59.5 billion
67% of contracts were worth < $80,000, and 18% were worth between $80,000 to $249,000
62% of contracts related to services and 38% to the supply of goods
If you want to be a part of this $59 billion opportunity but need help figuring out where to start with the government tenders, call me at 0400 514579, email me at pauline@tenderwise.com.au or fill out this form here. Let's chat.
To Bid or Not to Bid? That is the Question!
So you've seen a tender opportunity that looks like it might be a good fit for your business. But writing a good tender response takes a lot of time and effort - so it's important to have a solid strategy to help you determine whether or not this particular tender is worth putting in a response to.
So you've seen a tender opportunity that looks like it might be a good fit for your business. The question of whether to bid or not to bid arises.
But writing a good tender response takes a lot of time and effort - so it's important to have a solid strategy to help you determine whether or not this particular tender is worth putting in a response to.
Here's a few simple tips to help you decide whether or not this is a good opportunity
The Contract
If you win the bid, you will be bound by the conditions of the contract for the term of the contract. It is usually a good thing! But make sure you've read the tender submission contract thoroughly to ensure there aren't any deal breakers in there for you. Pay particular attention to the payment terms to ensure they suit the cash flow requirements of your business.
The Location
Is location important? If the contract is located in your city and you're happy to travel from one end to the other to get the job done, then that's great! But if it doesn't make good financial sense for you to travel potentially hundreds of kilometres a day to perform work, then maybe this isn't a good fit for you.
Anticipated Return
Many businesses will only go through the tender response process if the potential contract value is worth pursuing. But sometimes, it's worth chasing a contract with a lower total value than you usually bid for.
For example, if the tender has been issued for a sector you've been trying to gain experience in, you can use this for future larger tenders.
In general, it's a good idea to know what the lower and upper limits of the contract value are that will make sense for your business.
In general though, it's a good idea to know what the contract value lower and upper limits are that will make sense for your business.
Experience and Stability
Like it or not, your demonstrated experience and financial stability will have a BIG impact on your likely success rate for tender submissions. If you're just starting, you might want to leave it a year or two before responding to tender opportunities.
But if you spot an opportunity that seems to have your business written all over it, then there are strategies you can use to give it your best shot. For starters:
Highlight the experience of your key people — particularly the experience they've had on similar projects and how many years they've been doing what they do.
Clearly demonstrate your understanding of the conditions of the tender response and what it will take to deliver on them. For example, if you're a security service provider, include detailed information showing how you will deliver the services. If you're in the food service business, show how well you understand food safety requirements.
Establishing financial stability when you're a relatively new business is challenging. Still, financial projections showing actual versus budget for the period you've been in business are a good place to start. If you have them, you can also add evidence of your bank accounts, line of credit, or bank guarantees in your tender submission.
What's it Going to Take?
If you put the time and effort in to bid, make sure you are very clear about what it's going to take to deliver if your bid is successful. Can you handle the contract with your existing staff? If not, what is the labour pool like in your area, and are you confident you can hire enough skilled people to meet the contract requirements?
Also consider if you need to spend capital buying new equipment, if you'll need to expand your premises or if our internal systems can cope with the extra workload for the tender response.
Still not Sure? Give me a Shout
If you have a tender opportunity but you're just not sure if it's right for you, or if you have one that you need a hand with, shoot me an email, call me at 0400 514579, or fill out this form An initial discussion costs you nothing, so what have you got to lose?
In the meantime, happy tendering!
Tendering Tips for Tradies
As a tradie you've probably been tempted to put a bid in for a tender, but I know it can be a daunting process if you're not a great writer or if you're unsure how to tackle the response. Tenders can be issued by Government, commercial businesses or - increasingly - facilities management organisations such as Spotless, Programmed FM and Sodexo.
As a tradie you've probably been tempted to put a bid in for a tender, but I know it can be a daunting process if you're not a great writer or if you're unsure how to tackle the response. Tenders can be issued by Government, commercial businesses or - increasingly - facilities management organisations such as Spotless, Programmed FM and Sodexo.
So where do you start? Well the first thing I always do is read through the response documentation very carefully (and be warned, there will probably be a LOT of it!) so I understand exactly what is required for the response, and what format it needs to be completed in.
The next step is to start gathering all the information you'll need for the response. Most tender requests will ask you to demonstrate how you manage quality control, environmental management, OH&S and staff training. Usually you will be asked to submit a copy of your plans for these and other operational procedures, and it's not uncommon for the tender document to specifically ask if these are ISO-accredited.
Gaining ISO accreditation is no small task, but if you have the right documentation you can state that is has been prepared in accordance with ISO guidelines. If you don't have the documentation you need, and you need help with your tender response, your tender response writer (someone like me!) should be able to write everything you need including a Quality Management Plan, Environmental Management Plan, Health and Safety Management System and Staff Training Plan. If your tender writer doesn't do this, find one who can.
The next thing to consider when writing your response is how well your experience as a business and the experience of your people met the tender scope of works. It's a good idea to highlight similar work that you've done, including the work scope, timeframe, value and results. Make sure you include any value-added services that you offered as this will help you to stand out from other responses. If you're not sure how you've added extra value, your tender writer should be skilled at developing this information.
You'll be asked to submit copies of licences and certificates. It's a no-brainer but make sure they are current and the scans you take are clear.
Finally, my last piece of advice - make sure your response reads well, is clear and easy to understand and is in a format that has some eye-appeal. If you need help, I'm only an email or phone call away and it costs nothing for a chat! You can contact me (Pauline) on 0400 514579 or email me: pauline@tenderwise.com.au
Writing a Winning Government Tender - 14 Tips from a Professional Bid Writer
Winning a Government tender can mean big business for your business but if you're not familiar with the right way to respond, it can be a pretty daunting challenge. If you have a tender that's been issued by a Government Department, here's 14 tips that will help you to write a winning tender.
Winning a Government tender can mean big opportunities for your business. But if you're unfamiliar with the right way to respond, it can be a daunting challenge.
If you have a tender that's been issued by a Government Department, here are 14 tips that will help you write a winning tender:
Read and Analyse it Thoroughly.
Make sure you understand precisely what the delivery requirements are and that you have the capabilities to deliver.
Read Through the Response Requirements Carefully.
The tender documents will require that you respond to crucial criteria in the prescribed format. It's important that your tender response is in line with these, and you usually need to complete it using the response template provided by the issuer.
Stick to Any Word Limits that are Included.
And make sure your response is in the required format. For example, if the tender requests the document to be completed using Microsoft Word 2016, don't use Microsoft Word 2008 when you complete your response.
Make Sure Your Response is Clear, Logical, and Presented Well.
If the tender documents did not include a template, ensure your response is clear, logical, and well-presented. The visual aspects of your tender response are essential from a readability perspective, so make sure you leave plenty of white space where appropriate.
Use Pictures, Diagrams, and Tables.
To make the response more interesting, add these elements to break up the text and reinforce your credibility.
Include All Relevant Details About Your Business.
Usually, at the beginning of your response, you will need to provide contact details, ABN (Australian Business Number), and key contact information.
Emphasise Your Experience.
Where possible, demonstrate similar contracts or projects where you have clearly delivered a value-based outcome.]
Seek the Advice of a Professional Tender Writer.
If the response asks for evidence of your Health and Safety, Quality Assurance, Environmental Management systems or similar, talk to a professional tender response writer (like me) for advice. These ISO-accredited (or similar) systems are quite a common requirement, so it's crucial that this is addressed convincingly.
Choose the Right Referees.
Make sure they are familiar with what you do and can testify to the quality of your products or services. Always brief them on the main aspects of the tender so they know what you're bidding for.
Demonstrate Innovation and Value-Add.
If there is another way to deliver the tender requirements outside the specifications, highlight this in your tender submission and any additional value you would bring to the contract.
Establish the Credibility of Your Key People.
You can do this by including details of their experience and capabilities.
Clearly Label All Appendices.
And make sure to reference them in the main submission.
Include a Cover Letter.
It should be a short one or a two-page summary of the key points of your submission.
Check the Submission Requirements and Dates.
And make sure to submit your tender on time. Most Government tender responses are required to be submitted electronically via an e-tender website. Response submissions can be very large.
The speed of your internet connection and the number of other businesses submitting their responses simultaneously will impact how long it takes for yours to upload fully. If possible, submit it a day before.
Wrapping Up
There you have it — my 14 tips to help you win a Government tender. Clearly, the price you submit is a critical part of your submission, but the tender review panel has a duty to select the best value-for-money response.
The lowest price doesn't guarantee success, but your price should be within an acceptable range. If appropriate, submit several pricing choices, with additional value-add included in higher priced options.
If it still seems a bit daunting, give me a call — it costs nothing for a chat! Call me (Pauline) on 0400 514579, fill out the form here, or shoot me an email at contact@tenderwise.com.au.
Winning Tenders — The Secrets Revealed Here
Writing a tender response can be very time consuming, frustrating and sometimes downright annoying. If you're going to tackle a tender response though, go all in. Don't approach it half-heartedly or as if it's a chore. Give it your absolute best shot - if you don't , you can't expect to win!
What sets winning tenders apart from the non-winning ones? It's not all about the price (although obviously, if your price doesn't represent value, don't expect to win).
Usually, it comes down to the attention you've paid to the tender requirements and how well you've been able to craft your response to meet those requirements.
Writing a response can be very time-consuming, frustrating and sometimes downright annoying. If you're going to tackle it, though, go all in. Don't approach it half-heartedly or as if it's a chore.
Give it your absolute best shot — if you don't, you can't expect to win!
Here are my Top Tips for Writing a Winning Tender:
Use the Issuers Template
If the tender document asks for responses to be submitted on a specific template, make sure you use it and complete it entirely in accordance with the instructions.
Don't be afraid to ask questions if there are any issues with the template itself. I've seen these provided as PDFs (which can't be edited) and also as Word documents where the document is locked for formatting changes.
If you encounter something like this, ask the tender issuer if you can have the template in an unlocked Word format. Make sure you read the response template and instructions carefully.
Also, if the tender response has word or page limits but allows you to include additional information as attachments, use the opportunity to demonstrate the strength of your offer and the robustness of your business policies, methodologies, and practices.
Structure and Strategy
Think about these on your offer:
What it is
What is going to make you stand out from others who are responding to the same tender
How you can present your credentials in a way that really demonstrates you meet all of the criteria the tender issuer is looking for.
Then, include an introduction section that is clear and persuasive and describes exactly what you have to offer.
When describing your service offer in your tender response document, make sure you very clearly detail precisely what you are proposing to provide. Take advantage of every opportunity to demonstrate how your offer is innovative or adds extra value.
Selection Criteria
Always keep the selection criteria in mind when writing your response. Sometimes they are stated in the tender document's body but couched in different terms in the response template.
Pay particular attention to the weightings for each criterion if these have been provided. It's usually a good clue as to how much effort you should put into your response for each.
As a professional tender writer, I always print them out and stick them on the wall next to my computer so they are close at hand when I'm writing a response for my clients.
Proofread It
Spelling and grammar checks are good, but don't pick up everything. So, ensure you have enough time to proofread your submission from start to finish. Don't do this when you're likely to have distractions.
The cone of silence is your best friend when proofing your tender submission. If possible, get someone else to proofread it to confirm it reads well and covers all the essential points you should get across.
Submit It on Time
Plan to complete everything the day before the deadline so you have plenty of time to submit your tender. Most Government tenders are submitted via a tender portal, and since the response can be quite large, it's a good idea to submit it early.
If a tender closes at 2:00pm, assume that the tender box will be disabled at this time (and the last thing you want is for this to happen when you're still trying to submit your response - because once the door shuts, it's too late for your bid).
Wrapping Up
Follow these tips, and you're on the right path towards those winning tenders. But if you need a hand, I'm here to help! Just give Pauline a call at 0400 514579, email me at pauline@tenderwise.com.au, or fill out the form here for an obligation-free chat about your tender requirements.
Tender Writing Tips for New Businesses
Tender writing can be complex and time consuming, but the reward can mean years of steady business and secure income. If you’re a new business though, how do you demonstrate your experience?
Tender writing can be complex and time-consuming, but the reward can mean years of steady business and secure income. However, if you’re a new business, how do you demonstrate your experience?
How do you indicate in your response that you have the right skills to deliver to the exacting requirements of the tender? How do you include written testimonials you don’t have yet because you’re just starting?
The answer is simple – rather than focus on a history that doesn’t exist yet, focus on what you as an individual have done in the past. The jobs you’ve worked on, the skills you’ve developed, the contacts you’ve made and the people who know how good your work is.
I recently helped a new start-up create a Government tender response for security services in regional Australia.
The tender had some precise requirements for services to be delivered in the mental health sector, and it was important that we could demonstrate an ability to deal with conflict and aggression, stay calm under pressure, and remain polite and welcoming to all staff and visitors.
Here’s how I wrote the response to several key areas that had a significant impact on the selection criteria:
Demonstrated Experience
The new business had a few clients, but since it had only been in operation for a few months, there was no real history, and the services delivered weren’t particularly relevant to the tender submission.
It meant the focus needed to be on the principle behind the business. What the client had done in the past, how he had personally handled difficult situations and his attitude to providing security services.
Using his past experiences as examples, we demonstrated, point by point, how he personally met every criterion in the demonstrated experience section, and we backed this up with references from his past employers.
Standard Operating Procedures
The tender response required the company to provide the Standard Operating Procedures (SOPs) and a description of the specific practices used to deal with aggressive people and situations of conflict or where force may be required.
Although the new business was operating professionally, it had no specific written SOPs. As part of the response, these were written and attached so we could fully meet the criteria for this section.
Risks & Vulnerabilities
The tender submission called for a detailed description of any vulnerability to the provision of the required services. What a fantastic opportunity to demonstrate an in-depth knowledge of the potential risks involved in reliable and consistent service delivery!
And more importantly, the contingency plans that would be used to minimise them. We developed complete plans for 12 key risk areas and were able to show the impact that each of these could have and what would happen if a risk event occurred.
Personnel
As a new start-up, personnel were pretty thin on the ground for this business, but the tender response had to include details of the key people who would be delivering the security services.
The business did have access to people with the right training, but none were yet on the books. So, we couldn’t mention how long they had been working for the business. Instead, the focus was on their experience and attitude and how these would fit the tender requirements right.
The resumes of these key people were explicitly redeveloped for the response, so they met the relevant criteria. I don’t mean that I created skills that didn’t exist – I simply updated the existing resumes to highlight and provide more details about relevant experience and to present the resume in a more professional format.
Covering Letter
I always include a cover letter with any response when writing tenders. In this one, we highlighted from the outset that the business was a start-up and then reinforced all of the positive aspects they brought to the table.
Things like local employment, community support, regional knowledge, and the principal’s experience depth.
Stay Focused
So there you have it – it's not rocket science, but writing a security business bid response can be tricky and very time-consuming. Keep focusing on precisely what the questions are being asked, and provide as much detail as you can in your response.
Stay fixed on your personal experience when tender writing and relate it to the tender's requirements.
If you're unsure where to start or don't have the time to pull a professional response together, call me (Pauline) at 0400 514579, email me at pauline@tenderwise.com.au, or fill up the form here. Let's chat.
Eleven Steps to Success for Winning a Tender
Tender responses can be complex but a well-written document can mean all the difference between getting your proposal to commercial discussions or it ending up in the bin.
Winning a tender can be challenging, as it can be a complex process. But a well-written document can mean all the difference between getting your proposal to commercial discussions or ending up in the bin.
A tender document can be called many different names, including:
Request for Tender (RFT)
Request for Proposal (RFP)
Request for Information (RFI)
Request for Quote (RFQ)
Expression of Interest (EOI)
Invitation to Offer (ITO)
Approach to Market (ATM)
Despite what the document is called, the tender response information required is generally the same. But before you start, be sure that you’ve reviewed the opportunity and identified that it is something that you want to invest your time and resources into.
Tender responses can be very time-consuming, so you must be sure it’s the business you want to go after before you start. The quality of tender request documents can vary widely, although generally, Government-issued tenders will have a number of standard components, including:
An outline of the requirements of the proposal
Details of the key selection criteria that respondents must meet
Full instructions about the tender process
Any relevant appendices, such as the terms and conditions or specific guidelines
A well-written tender request document can be your tender to win, as it will make your job of developing an appropriate response much easier. But the opposite can and does happen. I recently helped a client complete an EOI submission based on a PowerPoint EOI request that was confusing and contradictory, to say the least.
To make matters worse, the PowerPoint was in PDF and on a black background, so copying it into Word was difficult, and printing was very ink-intensive.
Another client needed to submit their tender response using the issuer's prescribed template, which was locked for editing, so there was no ability to check for spelling errors, add tables or graphs, or do any type of formatting at all.
Fortunately, most tender issuers allow for and expect group briefings and individual Q&A sessions to clarify anything that isn't 100% clear, so this is your opportunity to ensure you fully understand the requirements. Don't make the mistake of assuming you know what the issuer means — if in doubt, ask for clarification.
Here are My 11 Steps to Success for Winning a Tender:
I read it from end to end at least twice. Then, I read it a third time with my highlighter in hand.
Next, I research the tender issuer — who they are and what their core values, vision, and mission statement are. What issues have driven this tender request? What are the roles of the people who will be reviewing the response document, and where do they fit into the organisation? Understanding as much as I can about the issuer really helps me tailor some inclusions in the response document that I hope will hit a positive nerve.
If you want to know how to write winning tenders, develop the pitch first. What are my key messages? What is it that sets me apart from my competitors? What materials should I include?
Plan the response — I usually start with the deadline and work backwards from there to develop my plan. It includes when I will complete each draft, when feedback needs to be received, and any material deadlines required to have the tender response documented and completed on time.
Structure the response. Some tender responses include a template, and if so, I make sure I use it and stick to the word limits if these are included. If there is none, I follow the format of the tender request, and I always add a separate section that addresses the key selection criteria.
Write the first draft. I like to make the response easy on the eye, meaning lots of white space and information broken into chunks. I use tables and diagrams to break up the text and include pictures where relevant. Then I send the draft out to whoever needs to review it, and I make sure they know when I need to receive their feedback.
Add Appendices — regardless of what other information is requested for the tender submission, I always include a company profile and Capability Statement in the Appendices.
Check that I’ve included compulsory information (such as business name, address, contact details, ABN).
Write an engaging introduction and a compelling summary.
Revise the first draft and issue the updated document for feedback (sometimes, you need to repeat this step).
Allow at least 48 hours for final review and formatting.
So there you have it. This process works for me, although when a client asks for my help, and there is only a week before the deadline, things can get a bit stressful, especially when the odd all-nighter is required to get the document into winning shape!
Responding to tender documents can be challenging, but the rewards can be significant for winning a tender. If you’re not confident about writing your own response, then give me a call at 0400 514579, email me at pauline@tenderwise.com.au, or fill out this form here, and let’s chat.
Writing is my business, and tender response writing is a specialty.