Just a few simple terms so we both know where we stand - and can focus on putting together a great submission.

A quick overview

By working with TenderWise, you’re agreeing to the terms below. Nothing scary, just a clear outline of how we work together so there are no surprises along the way.

What I do (and don’t do)

TenderWise provides tailored tender writing, review, and advisory support to help you put forward the strongest possible submission.

This can include things like:

  • Writing your tender response.

  • Reviewing and refining your existing content.

  • Preparing capability statements and supporting documents.

  • Helping you understand requirements and strategy.

One important point to be really clear on:

You (the client) are responsible for lodging the tender submission unless we’ve specifically agreed otherwise in writing.

 What I need from you

Tender writing is a team effort - and the best results happen when we work closely together. You’ll need to:

  • Provide accurate and up-to-date information.

  • Supply requested documents and details when needed.

  • Review drafts and provide feedback within agreed timeframes.

  • Confirm that all pricing and commercial information is correct.

If things come in late or incomplete, it can impact timelines and the overall quality of the submission.

Fees & payments

  • Fees are confirmed before work starts, so there are no surprises.

  • A deposit of 50% is required before work commences, with the balance sue on completion of the final draft.

  • Late payment of the deposit may delay delivery of final documents.

  • All pricing is exclusive of GST unless otherwise stated.

Timeframes & tight turnarounds

I’ll always do my best to meet your deadlines (and I know how tight they can be). That said:

  • Urgent or last-minute tenders may attract an additional fee.

  • Timelines depend heavily on how quickly information is provided.

  • Delays outside of my control (including missing info) may impact delivery.

 Confidentiality

Everything you share with me is treated as strictly confidential. Your information won’t be shared with anyone else unless required by law or with your permission.

 Intellectual property

  • All documents remain the property of TenderWise until full payment is received.

  • Once paid, you’re free to use the final documents as needed.

  • I may reuse general templates, structures, or wording frameworks (but never your confidential information).

Important stuff about responsibility

TenderWise is here to give you the strongest possible submission - but there are a few things to be clear about:

  • You are responsible for reviewing and approving all final content before submission.

  • You are responsible for lodging the tender (unless agreed otherwise in writing).

  • TenderWise does not accept responsibility for incorrect, incomplete, or unsubmitted tenders.

There are a lot of moving parts in any tender, and final responsibility always sits with the you as the submitting business.

 No guarantees (because no one can honestly give them)

I’ll always position your submission as strongly as possible - that’s the whole point of what I do. But tender outcomes depend on a range of external factors like:

  • Competition

  • Pricing

  • Evaluation criteria

  • Client preferences

 So while I’ll give you every advantage I can, I can’t guarantee a win.

Cancellations

If a project is cancelled after work has started:

  • Work completed to date will be invoiced.

  • Deposits are non-refundable.

No cookie-cutter tenders here

Every submission I work on is tailored to the specific opportunity. That means no generic responses. Just properly thought-through content designed to give you the best shot.

Acceptance

If you engage TenderWise (whether that’s via email, phone, or written agreement), these terms apply.